Short answers before you leave the big PDF suites behind.

Simple Office Tools is built for everyday PDF work such as merging files, reordering pages, adding form fields, preparing documents for signing, adding numbering, marking up changes, and exporting finished PDFs without the complexity of a larger suite.

Core PDF tools run entirely on your computer and do not upload your documents. The only exception is the optional Simply Sign flow: documents you choose to send for digital signing are processed through our online signing provider.

Yes. Core PDF tools work fully offline. An internet connection is needed for licence activation and verification, downloading updates, purchasing or claiming Simply Sign envelopes, and using Simply Sign.

Simple Office Tools is developed and supported from the Kāpiti Coast in New Zealand. It is an independent product built to make everyday PDF tasks simpler and more affordable.

Simple Office Tools currently supports Windows 10 and Windows 11.

The free trial lasts 30 days and no credit card is required. It includes all core PDF tools. Simply Sign is an optional add-on, and live signing uses purchased envelopes.

One annual licence covers one staff device and includes all core PDF tools, automatic updates, and New Zealand-based support. Simply Sign is optional and envelopes are purchased separately. All prices are in New Zealand dollars and exclude GST.

Yes. Annual licences renew automatically unless cancelled before the renewal date. You can cancel at any time to stop future renewals, and access continues until the end of the current paid term.

Yes. During checkout you can choose the number of licences you want to purchase. Each licence can be used on one staff device.

Core PDF tools can add visual signature placeholders to an exported PDF. These are not the Simply Sign service. Simply Sign provides a managed digital-signing flow with recipient fields, an audit trail, and tamper-evident completion.

The core Simple Office Tools workflow supports textbox fields, checkbox fields, and visual signature placeholders.

To keep the core software focused and affordable, Simple Office Tools does not include built-in cloud storage or syncing, AI tools, PDF-to-Word conversion, enterprise admin consoles, or specialist print-production tooling. Simply Sign is the optional online signing flow.

Your licence key is the Paddle transaction ID that begins with txn_. It appears on the purchase-completion page and on the invoice Paddle emails to the address used at checkout.

After checkout, choose Open app and activate on the purchase-completion page to apply the licence automatically. If the handoff does not complete, use the Paddle transaction ID that begins with txn_ in the app's licence activation screen.

Yes. You may request a refund for a new purchase within 14 days. Renewal refunds may be requested within 7 days when the renewal was unintended and the app was not used after renewal. Refunds are handled through Paddle; see the Refund Policy for full conditions.

No. All updates released during your active licence period are included at no additional cost.

Email support is provided by our New Zealand-based team. If you run into an issue or have a question, contact joe@simpleofficetools.co.nz.

Yes. We provide free Simple Office Tools licences to registered New Zealand charities and community organisations. Email us to apply.

No. Simply Sign is an online signing service, so an internet connection is required and documents you choose to send are processed through our online signing provider. Core PDF tools remain local and offline.

You purchase prepaid envelope bundles. One live signing request uses one envelope, and there is no separate per-seat signing fee.

Yes. Envelopes are pooled at the company level, so authorised staff can use the same shared balance.

An annual staff-device licence lets one staff member use the core Simple Office Tools application on one device. An envelope pays for one live Simply Sign request and comes from the company's shared balance.

No. Staff still need a Simple Office Tools licence for the device they use, but Simply Sign does not require an additional per-seat signing licence. Authorised staff share the company's envelope balance.

An envelope is deducted when a live signing request is successfully sent. Viewing or completing the request does not consume another envelope.

You’ll be prompted to purchase more before sending another live signing request. Simply Sign does not add unexpected usage charges.

No. Envelopes do not expire once purchased.

Yes. One Simply Sign envelope can contain multiple documents and up to five recipients. Sending that live signing request consumes one envelope.

Yes. Test sends are free and do not consume a purchased envelope.

Simply Sign provides a signing audit trail, timestamps, and tamper-evident completion. Completed PDFs and the audit trail are delivered automatically by email.

Simply Sign sends email updates as the request progresses, including when documents are viewed and completed. Completed PDFs and the signing audit trail are also delivered by email. There is no separate status-tracking screen in Simple Office Tools.

No. Recipients open the signing link sent to their email address and follow the signing steps without creating an account.

Simply Sign is an optional add-on. Instead of buying a separate signing subscription for every sender, authorised staff use a shared company envelope balance. You pay for the envelopes your team sends.